Wrongly charged for an Apple subscription?
Charged after cancelling, or billed twice? We help you organize your evidence, check how ready it is, and draft an appeal you submit to Apple yourself.
Independent tool · No refund guarantee · Free during launch
No sign-up needed to start. Free during launch.
Evidence looks complete — this measures your materials, not Apple's decision.
Like someone who knows the process marked up your statement — so you can see exactly what to raise with Apple. Sample figures shown.
How Appealo works
Five steps — and you stay in control the whole way.
Create a case
Tell us about the charge you're questioning: which Apple subscription, how much, and when.
Upload your evidence
Add your Apple receipt, purchase history, and cancellation screenshots. Appealo shows a checklist tailored to your payment method.
Get a readiness score
See how complete your evidence is and what's still missing. The score measures your materials — not your odds with Apple.
Generate an appeal letter
Turn your details into a clear, plain-language appeal draft, in a polite or a more formal tone.
You submit it yourself
Copy your letter and submit it yourself at reportaproblem.apple.com. Appealo never logs in or submits for you.
Two situations we help with
Appealo focuses on Apple App Store subscription charges only.
Cancelled but still charged
Cancelling stops future renewals but doesn't reverse a charge already billed. The clearest case is a charge that posts after you genuinely cancelled. Appealo helps you capture the cancellation timestamp and line up your evidence.
Browse refund guidesDuplicate or unrecognized charge
Many apparent double charges aren't real — they can be grouped bills, an authorization hold, or a Family Sharing purchase. A genuine duplicate shows the same amount on your receipt, purchase history, and statement. Appealo helps you tell them apart.
Browse refund guidesSee it before you start
The same screens you'll use — a readiness check, an evidence checklist, and an appeal letter you submit yourself.
Hello, I'm writing about a subscription charge from June 1 that was billed after I cancelled. I've attached my receipt and cancellation confirmation, and I'd appreciate your review of this charge. Thank you for your help.
This is the draft you edit and submit yourself.
Why Appealo
Practical help to organize a clearer request — on your terms.
Evidence checklist
A checklist tailored to your payment method, so you can see what to gather and what's still missing.
Grounded in Apple's policy
Guidance drawn from Apple's published refund policy and support pages, with sources you can check.
A clear appeal letter
A plain-language draft that organizes your facts into a polite request, so you don't face a blank page.
Common questions
- When should I ask Apple for a refund?
- Apple doesn't publish a fixed calendar deadline for refund requests. It's usually easiest to request soon after you notice the charge, while your receipt and purchase history are simple to find.
- Will cancelling my subscription refund me?
- No. Cancelling stops future renewals, and requesting a refund is a separate step. Appealo helps you handle both.
- Will I get my money back?
- No one can promise that. We can't guarantee a refund — the decision is Apple's alone. Appealo helps you organize a clear, well-supported request.
- Do you contact Apple or submit the request for me?
- No. You submit your appeal yourself at reportaproblem.apple.com. Appealo never logs in or submits on your behalf, and never asks for your Apple ID or password.
- Is Appealo an independent service?
- Yes. Appealo is an independent tool and is not affiliated with, endorsed by, or operated by Apple Inc.
- What does Appealo cost?
- Appealo is free during launch — creating a case, the readiness check, and the appeal-letter drafts are all free.
What this tool does
- Apple App Store / Apple billing refunds only — no other merchants or payment channels.
- Covers two situations only: charged after cancelling, and duplicate charges for the same item.
- Provides assessment and guidance based on your materials and the process — no guarantee of a refund, and no legal advice.
- Never stores your Apple ID, password, or verification codes, and never logs in or submits for you — you submit it yourself at Apple.
- Independent — not affiliated with, endorsed by, operated by, or reviewed by Apple Inc.
- Available to users in the United States during our launch phase.
- Free during launch — no payment or card details required.